Privacy Policy
Effective Date: December 2024
Introduction
Welcome to Gotham Notting Hill! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or interact with our website, www.gothamnottinghill.com (the “Site”).
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, email address, phone number, and address when you fill out forms or make inquiries.
- Technical Data: IP address, browser type, operating system, and details about how you use our Site, collected through cookies and analytics tools.
- Transaction Data: Payment details and order history if you make purchases via the Site.
2. How We Use Your Information
We use the data we collect to:
- Provide and improve our services.
- Process transactions and fulfill orders.
- Respond to inquiries and provide customer support.
- Send marketing communications if you have opted in.
- Comply with legal obligations.
3. Sharing Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist in operating the Site, such as payment processors and delivery partners.
- Legal Authorities: If required by law or to protect our rights.
4. Cookies and Analytics
Gotham Notting Hill (“we,” “us,” or “our”) uses cookies and similar technologies on our website to enhance user experience, improve functionality, and analyze website traffic.
a. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, track your activity, and provide a more tailored browsing experience.
b. Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function and cannot be disabled. Examples include cookies that enable you to log in or complete transactions.
- Performance Cookies: These cookies collect anonymous data on how visitors use the Site, helping us improve its performance.
- Functionality Cookies: These cookies remember your preferences to enhance your user experience, such as language settings.
- Analytics Cookies: We use Google Analytics to collect information about how users interact with our Site. This includes pages visited, time spent on the Site, and other usage data. The data collected is anonymized and used to improve our services.
c. How We Use Google Analytics
Google Analytics uses cookies to track your interactions with our Site. The information collected may include:
- Your IP address (anonymized for privacy).
- Device type and browser information.
- Referring website or source.
Google Analytics processes this data in compliance with its privacy policy. You can learn more about Google’s practices by visiting Google’s Privacy Policy.
d. Managing Cookies
You can manage or disable cookies in your browser settings. However, disabling cookies may limit certain functionalities of the Site.
Browser Settings:
- Google Chrome: Go to Settings > Privacy and Security > Cookies and Other Site Data.
- Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
- Safari: Go to Preferences > Privacy > Cookies and Website Data.
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
e. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with the updated effective date.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent where applicable.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, please contact us at sales@gothamnottinghill.com.
7. Data Security
We take appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.
8. Third-Party Links
Our Site may include links to external websites. We are not responsible for the privacy practices of these third parties.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Gotham Notting Hill
Email: sales@gothamnottinghill.com
Phone: +44 203 340 9988
Address: Notting Hill, London